FAQ

Got questions?

We got answers.

Shipping

We ship worldwide. US orders are our priority and ship within 1–3 business days. Free shipping on all US orders — no minimum.

Delivery

US orders typically arrive in 5–10 business days after dispatch. International orders can take 10–20 business days depending on your location.

Returns

30-day hassle-free returns. Not happy? Contact us within 30 days of receiving your order and we'll sort it — no questions asked.

Trust

Yes — that's literally our whole thing. Honto means real. Every product is photographed exactly as sold. No filters, no tricks. As Seen. As Delivered.

Payment

Visa, Mastercard, Amex, Apple Pay, Google Pay, PayPal, and Shop Pay. All major methods covered.

Orders

You'll get a tracking email as soon as your order ships. You can also track your order anytime at Track Order for real-time updates.

Issues

We're sorry! Email us at care@hontofashion.com with your order number and a photo. We'll make it right immediately.

Jewelry

Our jewelry is gold-plated copper. Avoid prolonged contact with water and perfume to maintain the finish. If you have sensitive skin, check individual product descriptions for material details.

Discounts

Yes! Use code HONTO for 10% off. Follow @hontofashion on Instagram for exclusive drops and offers.